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15 Nov 2017 Applications submission & biometrics taken (Myself & Spouse). 23 Nov 2017 Company receives a call to confirm employment. 24 Nov 2017 Decision made email sent. 27 Nov 2017 Received refusal & documents.

I was refused entry due to:

Refusal Letter says I claim income of RM 60000 per month. However its RM 5000 Per month, calculating to RM 60000 per year.

Refusal Letter says they referred to 2 'two' statements from two different banks. However I submitted 3 'three' statements from three different banks, whereby I use 1 for my life savings 'HSBC Bank' & 1 for my monthly expenses 'CIMB Bank' & 1 for salary deposits 'May bank', as I am assigned to operate the company online bank transactions. It appears ECO did not come across my MayBank statements as it clearly shows company transactions to my personal account.

At outset, I thought it could be a typing error, but when reading my wife's refusal, they again repeated the same reason.

Kindly advise what to do as visiting my favorite club stadium & attend a live match has been always my childhood dream. taking into account that I have come to your forum & learned a lot from those been refused & tried to make our applications as perfect as I could.

Should I contact VAC in Kuala Lumpur or address the Manila Visa Centre where the Processing took place? Should it be by phone or via email??

Many thanks in advance.

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Azu Bain
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1 Answers1

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The form asks for monthly income in the case of employment with another entity and annual income in the case of self-employment. You might have made a mistake by stating your annual income instead of your monthly income. You should check on your form. In this case, you should reapply, point out your error and your new application should be judged on its merits without prejudice. Just be more carefully filling the form.

If you did in fact state the correct income and the ECO had made an error on his/her refusal, you should email the UK's embassy in your country, the post that issued the refusal as well as UKVI's email service. They will sort it out.