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TL;DR How can I make sure I board my flight when the boarding pass shows my nationality wrong due to an IT error?

I've just checked in online for my flight tomorrow and upon checking my boarding pass details, it looks like my nationality is wrong (ISO 3166 alpha-2 code is obviously wrong). I am 100% sure it was not my mistake, in fact i can access the details and technically change them, but they are already correct, and my changes are not being reflected in the boarding pass that is being generated.

The customer service department is closed so I can't reach them. I have screenshots of the form and I sent a support email, but I don't expect to hear back from them until my flight first thing tomorrow.

I am flying from the UK into the EU.

Mikael Dúi Bolinder
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1 Answers1

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An image of what you’re questioning might help, but I suspect it’s a code for the airline.

Most, if not all, of the boarding passes I’ve seen in my six years of frequent flying have been the same format. I’ve discarded most, but those of my trip yesterday have only one two-letter code on them, and that’s AA, meaning American Airlines. I don’t think I’ve ever seen my nationality on a boarding pass.

IATA has given each of their 290 member airlines a two-character code. AA for American Airlines is pretty plain; DL for Delta, not so much. ZK for Great Lakes Airlines, not a bit.

WGroleau
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