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I want to travel from Seattle to Vancouver by Greyhound. I'm german and will travel to Seattle by plane and after a one night stay take the bus to Vancouver. As booking bus tickets in advance is much cheaper, I would like to purchase the ticket online in advance. I have the option to purchase a Print at Home ticket or Will Call ticket, but both of these options require me to enter an American-style telephone number which I do not have.

So, is it only possible to buy these tickets in advance if I have an American phone number?

I have read in another (german) forum that I can only buy Will Call tickets and no Print at Home tickets. Furthermore, they suggest to enter 999-999-9999 as telephone number, but I am not at all sure how reliable that information is.

Finally, if I understand the information at the greyhound website correctly, a Will Call ticket means that I can visit a Greyhound counter at the bus station in Seattle one or two hours in advance of my departure and get the ticket in exchange for a booking number. Is that correct?

Unfortunately, Greyhound support doesn't answer my emails, so I hope to be enlightened here :)

ajd
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joergl
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3 Answers3

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Today, Greyhound support finally replied to my inquiry. I'll add a part of the reply here, as it also answers this question and is directly from Greyhound:

In reference to your question, International Customers may attempt your purchase by selecting a random State/Providence, if there is an error with reading the billing address. Also, you may type in as many characters as possible in the phone number field or you may type in 999-999-9999. This may be able to assist in regards to purchasing online. If you are to continue to run into an error while attempting your purchase, please Contact our Greyhound International line at, 800-246-8572/212-971-0492 to assist with booking your ticket. Our IT team is aware of the situation is currently working on fixating the issue.

joergl
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  1. You could just enter an American style phone number into the greyhound web form. No one is actually going to call it. Just enter 999-999-9999.
Mark Mayo
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emory
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Here is a info for everyone still wondering about that:

I just was able to buy a print-at-home ticket from Austria also by entering 999-999-9999 as my phone number.

Hannes
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