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Since November, passengers on the Eurostar from Brussels to other Schengen destinations (Lille or Calais) now check in and clear security in a different area.

From the Eurostar conditions of carriage

Check-in at Brussels-Midi for your journey to Lille or Calais will take place at the intra-Schengen Terminal. This dedicated check-in area is located on the mezzanine floor of Midi station accessible by the stairs and lifts rather than in the Channel Terminal.

If you have a suitable Railteam loyalty card which gives you lounge access, are you able to access the Eurostar Business Premier lounge on the ground floor, having gone through the Schengen checkin area on the mezzanine floor? Or are intra-Schengen passengers kept upstairs after checkin, unable to get down to the mezzanine to access the lounge?

(It appears from this question that you can't buy a Business Premier ticket for intra-Schengen travel, so you won't get ticket based lounge access, only Railteam Loyalty Card based access could be applying)

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Gagravarr
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1 Answers1

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This email enquiry (redacted)...

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Resulted in this reply...

To access our Eurostar Business Lounge you will either need a Eurostar Business Premier ticket or be a Carte Blanche member. Alternatively, if you have a black American Amex card, you will also be able to access our Business Lounge.

Source: Email from Sanne Van Veldt

This reply does not mention the Railteam loyalty card, and as you have stated, the Business Premier tickets are not sold for the type of journey you are contemplating. So unless you have a Carte Blanche membership or a Black American Express Card, the answer is NO.

Your Railteam Loyalty Card gives you access to the Eurostar Frequent Traveller Lounge and Carte Blanche is available as an upgrade. If you think that the Railteam Loyalty Card is honoured as a 'de facto' Carte Blanche Card, then you would need to edit your question to indicate this.

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If you have further questions, you can reach Ms. Van Veldt (or a colleague) directly at 03432 186186. Or alternatively Sanne Van Der Veldt [contactus@eurostar.com]

Gayot Fow
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