29

I'm about to stay at a 4-star hotel in Stockholm for 5 days. Is it ok to request that I don't want my room to be cleaned or the housekeeping staff to enter the room?

The reason for this is mainly that I'm traveling with my dog (yes, the hotel is aware of this) and although he will be in a travel cage while I'm away, it would be best if there were as little distractions as possible. The other reason is that I'm generally not keen on having strangers in a room with my personal stuff and I don't really need a new towel every day.

Can I just tell the staff at checkin that I don't want housekeeping or should I contact them beforehand? Are hotels generally ok with it or do they want to check that everything's ok with the room during the stay?

Mark Mayo
  • 160,001
  • 106
  • 687
  • 1,492
Moyli
  • 385
  • 1
  • 3
  • 9

3 Answers3

37

I think it is perfectly okay to reject housekeeping services at a hotel. I do this all the time. On arrival I set it up that the room is only serviced "on request" that way my things and other stuff doesn't get disturbed. And most hotels are generally very happy to comply and appreciate it.

26

Yes, just hang the "DO NOT DISTURB" sign on the outside of the door. That's what it's for. You can tell the front desk as well in case it falls off. The comments below emphasise it is important to tell the front desk if you are staying for several days.

If you need any fresh towels or toiletries, or you want the bedding changed or anything like this, you can phone the front desk to arrange for it to be done at your convenience. (Perhaps when taking the dog for a walk.)

10

5 Days is at the limit for most hotels other than long-stay hotels - they will want to check that their room is still ok. You can ask them - they might be ok with it. And you can certainly get 3 days without room service at most hotels. Just be aware that past 3 days, they will probably want to enter your room even if you have your DND sign, and they may require it as one of the listed conditions..

fred
  • 101
  • 2