1

I am attempting to book this sequence of flights on Qantas:

SYD - JNB - CPT

and then later,

JNB - SYD

I'm unable to book this using the Qantas multi-city option on the their website. It says "The selected itinerary is not available online". I'm wondering if it's available offline.

SYD-JNB-SYD is significantly cheaper if booked as a return ticket rather than two one-way tickets. However, I want to include the JNB-CPT flight on the same ticket.

My reasoning is that if the long international flight is delayed, having one ticket means they'll automatically reschedule me on a later flight. Or maybe we could even sneak to an earlier connection if we're fast.

Will a travel agent be able to book this itinerary on a single ticket? Or is it not possible to add an extra fight if purchased as return?

Gagravarr
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1 Answers1

4

Can a travel agent book the fare? Yes they probably can. The likely reason you can not do it online is that fare (SYD-CPT) doesn't exist in their online system. So a travel agent will have to call and ask the fare desk to price the ticket out manually. You could possibly do the same by calling Qantas direct.

There are so many possible airfare combos that they can not all be programmed into the system, so most airlines still have fare desks whose sole job is pricing out unique combos.

You, however, will likely lose that sweet SYD-JNB round trip fare and be stuck with a higher fare class when you build in the JNB-CPT leg. You might find it cheaper to buy the SYD-JNB round trip and then a flexible JNB-CPT fare to protect yourself against issues.