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I'm travelling from Lannion to Paris. I booked the train ticket on line, but was told I'd have to print it at the station. I did that before I left Paris. Now I've lost the printed tickets. Ugh.

Can I cancel the tickets and get a refund then rebook? Or modify the booking slightly and reprint? Or do I just have to buy new tickets?

blackbird
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lfaye
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1 Answers1

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If it is a "e-billet" (e-ticket), what you've printed in the station is just a reminder and you can reprint it the same way with your "reference client" (the 6-letter code) and the payment card you used (to identify you).

If it is a "classic" ticket ("IATA" in SNCF language), you have to buy a new one.

You can look in the confirmation mail you received from the SNCF if you see the sentence "Vous avez choisi : le service e-billet". In that case, it's a e-ticket that you can reprint.

Source: http://aide.voyages-sncf.com/billet-sncf-perdu

Clement J.
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