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Questions tagged [virgin-australia]

The second largest airline of Australia, formerly known as Virgin Blue.

The second largest airline of Australia, formerly known as Virgin Blue.

15 questions
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What does "Check-in 1 piece" mean?

I have booked a one-way flight from Denpasar (DPS) to Sydney (SYD) via Adelaide. According to my e-ticket, the baggage allowance is: Baggage (per Adult/Child) – Check-in: 1 PIECE, Cabin: 7 KG What does "1 piece" mean exactly? How much baggage weight…
TrippyTravel
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On the Matrix ITA site, why doesn't Virgin Australia show up in the search results?

Even when being specific, why is Virgin Australia (airline code VA) never available in search results on the Matrix.ITASoftware.com website? Yet sites like Kayak show results from VA? Routes I was comparing: SYD (Sydney) to CPT (Cape Town) or JNB…
David d C e Freitas
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Australian Interstate Flight with US Drivers License Only - No Passport

My husband and I booked tickets on Virgin Australia from Sydney to Perth and I'm wondering if I'll be okay to pass through security and check in using only my US Driver's License. I ask because I notice that the flight is a "Virgin Australia…
VK520
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After adding another bag to a Virgin Australia booking, should you get some sort of e-receipt?

Following on from my question last month - When booking elsewhere, how do you know what Virgin Australia ticket type you will get?, I decided to book my Virgin Australia fare elsewhere knowing what it was, thanks everyone!, then add an extra bag on…
Randomness
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4
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When booking elsewhere, how do you know what Virgin Australia ticket type you will get?

When booking on the Virgin Australia website, it shows there being 4 different kinds of booking classes, along with details of what is and isn't included in them (eg flexibility and bags) However, it only seems to offer bookings in Australian…
Randomness
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4
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Seattle > Los Angeles > Brisbane (Australia): Do I stay airside at LAX?

If I am doing SEA LAX (DELTA), LAX BNE (VA), can I stay airside at LAX and avoid LAX TSA.etc? Long story short: First time travelling to the USA. Heard plenty TSA / CBP / LAX horror stories. Want to make sure I've got all my ducks in a row. Short…
Kye
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Virgin Australia connecting with Etihad through Sydney - is this transfer time possible?

I have a concern regarding Etihad airline flight I booked for the whole family (4 people) a few weeks ago and I booked through a travel agent. I had a booking from Melbourne to Cairo a few weeks ago for the period from 20/03/2020 to 01/05/2020 and I…
SAMEH SELWANS
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Is it possible to consolidate Virgin (Velocity) with AirNZ Airpoints?

I have, frustratingly, ended up with points in both the Velocity program, and the Airpoints program (Virgin and Air New Zealand). I know if I fly Virgin, I can choose either to have the points put into, however, what I'm wondering or hoping is -…
Mark Mayo
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Converting Virgin Australia flights into AirNZ Airpoints

Evidently, Virgin Australia flights can be used to earn AirNZ airpoints, something I wish I'd found out a few months earlier so that I could have claimed a flight last year. However, I'm struggling to find any table or chart or anything indicating…
Mark Mayo
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As Singapore Airlines (Krisflyer) Gold, can I bring my family into the lounge on a domestic Virgin Australia flight?

Singapore Airlines (SQ) has an extensive partnership with Virgin Australia, meaning that SQ Krisflyer elite members enjoy most of the same perks as Virgin frequent flyers. One of those perks is that Virgin Velocity Gold members have the ability to…
lambshaanxy
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How close to departure can you add extra bags online to a Virgin Australia booking?

Looking at the Virgin Australia Checked Baggage information page, I see that Pre-Purchasing an additional piece of checked luggage online costs AUD 35. However, the Excess Baggage Fees for extra pieces purchased at Airport is much higher, at AUD…
Gagravarr
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JFK to Adelaide with LAX layover

I will be flying delta JFK to Adelaide with a LAX layover. the layover is 1h and 42min. Once I get down at LAX, will there be signs that tells me exactly where to get the airside bus from ? I will be landing in T2 or 3 and then will have to go to…
kawan
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virgin australia 1 PC baggage interpretation

Both my wife and I are flying round trip from Sydney, Australia to Auckland, NZ, round trip. Our e ticket indicates baggage allowance: 1 pieces. Does that mean 1 checked bag for EACH of us or 1 checked bag total for both of us?
David Stroud
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Virgin Australia and Swiss Airlines frequent flyer points

On Virgin Australia's Velocity Frequent Flyer program (gold status), if I fly Singapore Airline and Swiss Airlines in a multi ticket business class, will I get points and status credits? This frequent flyer program is not specifically in Star…
CQTiger
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Minimum connection time in Sydney

How much time do we need in the Sydney airport, arriving from Los Angeles on Delta airlines, connecting to Virgin Australia to Queenstown, New Zealand? We have carry-on bags only.
sue frame
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