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I have a different country sim to my country of origin account. When I put in the new number, I receive the OTP so that works fine, but it will not let me get past the email address. It says it is already registered. The email address is the same as my country of origin account.

I want to book an Uber in NZ but can’t get beyond the prompt that says my email account is already registered.. please advise.

Sally
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1 Answers1

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The steps are as following:

  1. Login to your Uber account with the old SIM card
  2. Change your SIM card
  3. Open the Uber app and change your number. Optionally you can also change your name to something that's easy to pronounce for locals.

Alternatively you can just register a new Uber account by adding a dot in your email address - e.g. if your address is xyz@gmail.com, you can use x.yz@gmail.com instead. As a rider there's pretty much no benefits to having an old account, unless you have a lot of free rides stored up from sharing your promo link.

JonathanReez
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