24

For questions about entering a country, people are usually referred to the embassy of said country. Unfortunately, except regarding visa issuance, these often prove rather uninformative.

So how would one contact the actual border authorities of the various EU/Schengen states, for assistance not related to visa issuance, but e.g. visa usage, other document requirements, border control procedures and other practical/operational matters?

Traveller
  • 39,319
  • 4
  • 62
  • 157
Crazydre
  • 81,596
  • 17
  • 166
  • 355

2 Answers2

31

The competent bodies in each EU/Schengen state can be reached at the following e-mail addresses (mostly belonging to national departments, i.e. not a specific airport/crossing):

  • Austria: bmi-v-b-6-a@bmi.gv.at (general), spk-n-schwechat-grenzpolizei@polizei.gv.at (Vienna airport)
  • Belgium: border@ibz.fgov.be (general), brunat.immi@police.belgium.eu (Brussels airport)
  • Bulgaria: gdgp@mvr.bg
  • Croatia: uzg@mup.hr
  • Cyprus: Unknown
  • Czechia: pp.rscp.sekretariat@pcr.cz
  • Denmark: pol-graense@politi.dk (general), cph.border@politi.dk (Copenhagen airport)
  • Estonia: ppa@politsei.ee (general), tallinn.lennujaam@politsei.ee (Tallinn airport)
  • Finland: rajavartiolaitos@raja.fi (general), hkv@raja.fi (Helsinki airport)
  • France: dnpaf-em-cnic@interieur.gouv.fr
  • Germany: bpolp.referat.22@polizei.bund.de
  • Greece: tes.borderprotection@astynomia.gr
  • Hungary: hatarrendfoo@orfk.police.hu (general), rri@rri.police.hu (Budapest airport)
  • Iceland: lss.fle@logreglan.is (Keflavik airport)
  • Ireland: bmu@justice.ie (Dublin airport)
  • Italy: gruppo.frontiere@interno.it
  • Latvia: rikp@rs.gov.lv (general), lidosta.rkp@rs.gov.lv (Riga airport)
  • Lithuania: dvks@vsat.vrm.lt
  • Luxembourg: sca@police.etat.lu
  • Malta: airport.police@gov.mt
  • Netherlands: kcc.kmar@mindef.nl (general), hoofd.doorlaatpost.gb@mindef.nl (Schiphol airport)
  • Norway: politidirektoratet@politiet.no (general), bcp.osl@politiet.no (Oslo airport)
  • Poland: zg.kg@strazgraniczna.pl and zdsc.kg@strazgraniczna.pl
  • Portugal: sef@sef.pt
  • Romania: pfr@igpf.ro
  • Slovakia: uhcp@minv.sk
  • Slovenia: smp@policija.si
  • Spain: https://sede.mir.gob.es/opencms/export/sites/default/es/contacto/
  • Sweden: granspolisenheten.noa.kansli@polisen.se
  • Switzerland: sektion-grenze@sem.admin.ch
Crazydre
  • 81,596
  • 17
  • 166
  • 355
15

I am writing my experience with this question which may help few travelers. I have personally contacted at least 3 different border control authorities over email (in Europe) for questions regarding immigration.

In all cases, I contacted the Airport Helpdesk and asked them to redirect question to proper authorities. In all the time I got response from the border control authorities and I received the correct information.

So I would suggest, in case you could not find email/contact of appropriate authorities, just email to Airport helpdesk (where you are interested in contacting border control).

Dexter
  • 696
  • 6
  • 15