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I recently was due to travel from London Heathrow airport to Mitiga, Libya, via Cairo. I had a valid tourist visa for Libya to cover the entire time of my stay and a return flight ticket. I was due to go on a 6 day tour of Libya and had the itinerary available.

However, I was turned away at the boarding gate, as I did not have a non-objection form from the Libyan immigration, which up until then I had never heard of.

I informed the tour company, who said that for the journey I was making, I did not need the form. The airline, Egyptair, said that they checked Timatic system, and that I did need the form. I tried to check myself, but the IATA form only relates to Libya as a whole rather than my specific destination.

I need to know who is right and who is wrong in order to pursue compensation, as it was an expensive trip.

mlc
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Sharon Oakeshott
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1 Answers1

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Assuming you’re a UK citizen residing in the UK, inputting your trip details into the Egyptair plan your trip web page links to Timatic and provides the same answer regarding the non-objection form requirement. Therefore the airline seems to have acted correctly.

I’m guessing you relied on the travel document information given by the tour company when you booked, in which case responsibility for your ruined trip may rest with them. However that will depend on the T&C of the booking and you having complied with any advice/warnings they give about entry documentation. Based on this UK-based tour company example I’d expect your tour company to have obtained any necessary security clearance on your behalf after visa issuance.

Traveller
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