9

My sister was visiting for the holidays and had to gate check her bag on the return trip. Once she got her bag back, her MacBook Air and charger were gone. What recourse does she have to get the laptop returned or a refund to buy another one?

We already checked Find My Mac, but the laptop shows as offline and no location info is given.

JoErNanO
  • 52,873
  • 18
  • 166
  • 277
Zach Rattner
  • 191
  • 3

1 Answers1

11

There are a few things you can do:

  1. Contact the airline. The sooner you contact them, the better. They usually will be happy to help you to get your computer back.
  2. Contact the police. They probably won't help, but if it was stolen, they'd be happy to investigate for you.
  3. If you have insurance, contact them. Even if they can't get the laptop back, you may have a reimbursement plan.
Elliot A.
  • 323
  • 2
  • 15