Travel Stack Exchange
Travel Stack Exchange

Questions tagged [refunds]

Questions about obtaining Refunds for the various travel expenses.

Questions about obtaining Refunds for the various travel expenses.

See also:

274 questions
78
votes
7 answers

WOW air has ceased operation, can I get my tickets refunded?

4 days ago, me and a couple of friends went and booked a flight to Iceland and back for in the summer holidays. The price of the tickets all together is almost €2500, I payed this for everyone using a Maestro debit card. This morning, I woke up…
Thomas Wagenaar
  • 889
  • 1
  • 7
  • 8
58
votes
3 answers

easyJet won't refund because it says 'no-show' but they denied boarding

I'm trying to help a friend of mine. He was supposed to travel from Berlin to Amsterdam with Easyjet along with 3 other people. At the time of boarding, my friend and one of his companions (along with other people) weren't allowed to board because…
Mariana VG
  • 491
  • 1
  • 4
  • 4
56
votes
2 answers

Airbnb - host wants to reduce rooms, can we get refund?

My family are due to stay in an Airbnb home in the next few days. It's three bedrooms and advertised as having the place to ourselves. We are two adults, and two children (a five year old and a one year old). It is a long drive to get there. The…
user25730
  • 571
  • 1
  • 4
  • 11
44
votes
4 answers

Was I scammed by BoraJet? They cancelled the flight, promised to pay for another ticket - it didn't happen

This is about the Turkish airline BoraJet. I was going from Istanbul to Ankara via BoraJet, but when I arrived at the airport, the flight was cancelled by the airline. The manager of BoraJet told me that I could buy a new ticket from another company…
Chymmi
  • 731
  • 1
  • 7
  • 11
33
votes
9 answers

Should I bother cancelling if the traveller is planning not to show up for a flight?

As part of my job, I helped my university to buy an airline ticket for a student from city A to city B. Due to the COVID-19 disease outbreak, the student decided that it was too risky to travel, and so he/she will remain in city A. I noticed the…
I Like to Code
  • 803
  • 2
  • 9
  • 14
30
votes
9 answers

Plane ticket price went down by 40% two weeks after I booked it. Is there anything I can do to get a refund?

A couple of weeks ago I bought a plane ticket in Expedia, from YVR to EZE, that cost me 1700 CAD. It's non-refundable and non-transferable. I was under the assumption that the earliest you buy the ticket, the cheaper it will be. Yesterday, however,…
Maria Ines Parnisari
  • 674
  • 1
  • 6
  • 11
29
votes
1 answer

What rights do we have after being 'abandoned' in Guatemala during a technical stop?

We flew Barcelona-Managua return with Iberia this July/August. At Barcelona we were given boarding passes for changes of plane in Madrid and San Salvador. When we arrived in Guatamala we were told that everyone had to get off the plane with all…
Ian Latham
  • 431
  • 3
  • 7
27
votes
2 answers

Can I recover cost for being denied entry in a country. Flight, Hotel or even transfer money

Me and my family, my wife my son aged 11 and daughter aged 9 travelled via Germany from UK to Tunisia for a 8 night holiday. We all hold UK passport therefore no visa is required. Hotel and transfer and return flight had been booked. On arriving at…
Saj
  • 271
  • 3
  • 3
24
votes
1 answer

Bus failed to pick us up; must the operator refund our taxi fare?

I bought a ticket for the Vienna Erdberg to Bratislava Airport section of a bus route. The bus was on time but failed to stop at Vienna Erdberg—incredibly, it just whizzed past me and some 15 other passengers standing patiently at the posted…
Psychonaut
  • 2,271
  • 16
  • 22
23
votes
2 answers

Can I recover anything from a non-refundable ticket?

A few months ago I booked a flight with American Airlines. My flight departs in a few weeks from Amsterdam to Philadelphia. It's just a regular ticket I just bought from the AA website without any special things like insurances or upgrades. Because…
holland
  • 1,003
  • 1
  • 11
  • 16
23
votes
7 answers

Getting a refund from TAP Air Portugal related to COVID-19

My international conference in Europe this May has been canceled due to the COVID-19. I have a ticket, purchased from TAP air Portugal, from Toronto, Canada to Lisbon. Because it is a non-refundable fare, they don't want to give a refund. They won't…
Astor Florida
  • 2,973
  • 2
  • 19
  • 38
23
votes
3 answers

Airline refuses to issue a refund, keeps stalling

I booked tickets with Viva Air from Medellin to Miami (I was in Colombia at the time). The flight was in August and I booked it May 4th. I found different (better) flight so I cancelled it within 24 hours and requested a refund online. I still…
Moseleyi
  • 333
  • 2
  • 5
23
votes
1 answer

Flight was rescheduled, now I can't make connection (flights have been booked together, same airline)

A couple of months ago I booked a flight from Managua (Nicaragua) via Houston, Texas to Munich (Germany) on United Airlines. The date of the flight is more than four weeks ahead. Today I received an email notification that the first flight has been…
NashVio
  • 333
  • 2
  • 7
20
votes
3 answers

How do I get a full refund when my Airbnb accommodation was inaccessible due to a hurricane?

I had booked an Airbnb unit with a host, but I was unable to physically access the unit due to power lines literally blocking the entire entrance/exit to the community. Turns out a hurricane two days prior had knocked it down and it had not been…
Can-Diss'd
  • 209
  • 2
  • 3
19
votes
1 answer

KLM cancelled flight and transferred us to BA, who cancelled and transferred us to Air Berlin flight that was delayed. Where to claim compensation?

We were to fly from Milan (LIN) to Bergen (BGO) via Amsterdam (AMS). The flight were to depart from Milan 17:25, and we would arrive in Bergen 22:50. The first flight got cancelled (two months before the travel), and we got new tickets were we would…
Stewie Griffin
  • 2,318
  • 1
  • 14
  • 23
1
2 3
…
18 19