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I am staying at a place booked via Airbnb. Something happened and there is no electricity from Friday! The house-owner has provided a super noisy generator, which is inconsistent, meaning that it "randomly" supplies power to some parts of the house, so you cannot rely on it.

Is there any rule/law in SF, CA, USA to describe the compensation one should get from such kind a situation?

The owner owns the whole building. On the ground floor there is a restaurant. On the 1st floor there are the apartments. Something happened in the restaurant, which made the electricity go off, but she didn't give more details, she said "there was an emergency and the power went off".

gsamaras
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1 Answers1

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Contact AirBnB support directly, do not wait.

Ask them to help you move to another apartment. Also ask for compensation.

Anecdotal: There was a major water problem at an apartment my parents rented near Paris, with AirBnb. They contacted support and were lucky to be moved to another apartment nearby, and they got some compensation.

Flimzy
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Max
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