Questions tagged [airasia]

AirAsia Berhad, a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia.

AirAsia Berhad is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. AirAsia group operates scheduled domestic and international flights to 100 destinations spanning 22 countries.

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Is it a problem for wrong gender on flight tickets?

I just booked a flight ticket on AirAsia for my friend and filled out the wrong gender carelessly. Is it a problem? I didn't find their customer service phone numbers on AirAsia.
SparkAndShine
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Is it true that AirAsia does not allow backpacks as carry on luggage even if they fit within dimensions?

I will be flying Bangkok - Phnom Penh with AirAsia. I am used to having a backpack as hand luggage and have Osprey 40l backpack (53 x 33 x 23) that is exactly made to fit the max hand baggage dimensions (56x36x23). However I have heard anecdotally…
Matas Vaitkevicius
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Air Asia and Air Asia X on same flight, what's the difference?

There's a flight from KUL to MEL at night that gets into MEL the following morning. It comes up (same time, same plane, same everything) in my searches twice, however - as Air Asia, and Air Asia X. However, the Air Asia one is $2 more than the Air…
Mark Mayo
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How strict is AirAsia with 7 kg carry-on limit?

https://www.airasia.com/ot/en/baggage-info/cabin-baggage.page The total permitted weight for two (2) pieces must not exceed 7 kg. My carry-on bag on the way here had plenty of print materials and was more than 20 kg, more than the hold luggage…
Mars Robertson
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Can I avoid the Air Asia processing fee by buying a ticket in person?

For buying a ticket online via most methods (incl debit MasterCard/Visa), Air Asia charges a processing fee of around US$5. I'm looking at an itinerary with two legs that they won't sell as a single ticket, so I'd have to pay the fee twice, adding…
Urbana
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Are bus tickets acceptable for Air Asia as a proof of onward travel?

I will be flying with Air Asia from Bangkok (DMK - Don Mueang International Airport) to Cambodia (Phnom Penh). I have purchased bus tickets from the Mekong bus company as a proof of onward travel. They have sent me an email confirmation. The…
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Can a Yemeni citizen travel through Oman airport with 2 airlines without visa?

I am a Yemeni citizen traveling from Yemen to Malaysia but the flight goes like this : From Yemen to Oman by Yemenia Airlines And then after 4 hours from Oman to Malaysia by Airasia I don't have visa for Oman is that okay? This is not transit:…
Madyan Malfi
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When I find a discount fare on AirAsia's website that includes a stop at KL, is there a way to book it with a few nights there for the same price?

AirAsia's hub is Kuala Lumpur, Malaysia. They currently have a 20% off offer and I've found a flight from Australia to Japan I like, which includes 7½ hours at KUL in the middle of the night. As far as I can tell if I book two separate flights, on…
hippietrail
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Checked luggage on AirAsia in a journey involving two airplanes

A friend is planning to use a low cost airline for a travel from Tiruchirappalli (TRZ), India to Singapore with Air Asia, though his booking is combined there is a stopover for a short while at Kuala Lumpur. Considering the fact that our request is…
skv
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How can I verify my AirAsia booking made via an online travel agent on the AirAsia website?

I booked a flight from China to Thailand using an online travel agent and have the air reservation number, E-Ticket number, and Airline Confirmation Number. I want to verify this on AirAsia's website but according to their help page on this topic I…
hippietrail
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What is AirAsia's "embargo period" they mention but seldom actually define?

I was just looking at a list of deals on AirAsia's site and one of its "travel notes" says Fares are not available during embargo period So I'm assuming this is a specific date range. But they don't seem to tell us what that date range is. When I…
hippietrail
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Do I, an Indian citizen, need a transit visa for a short layover in Sydney?

I am flying AirAsia from Chennai to Auckland via Sydney without changing flight. The layover will be 55 minutes in Sydney. Do I need to a transit visa for Sydney? Chennai - Kuala Lumpur, Kuala Lumpur - Sydney, Sydney - Auckland I am an Indian…
kannan.s somu
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I put an incorrect nationality on my Air Asia booking

I accidentally forgot to change the Nationality on my Air Asia booking, so this in turn will be different to my passport nationality. Does anyone know how I can fix it please? I'm really desperate as we fly out on Friday.
Leanne
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Visa requirement at KLIA2 as a transit point with separate PNR

I am an Indian citizen wanting to visit Malaysia and Singapore with my family at the end of October 2017, for tourism. I am applying for eNTRI (single entry visa for Indian Citizens) for Malaysia and for a normal visa for Singapore (single or…
Prasad S.
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Transiting through Kuala Lumpur - two different carriers

I am flying from Delhi to Sydney via Kuala Lumpur (KL). The Delhi to KL leg is on Malaysia Airlines and the KL to Sydney leg is on AirAsia. Because of this I would need to collect my luggage and check in again. My layover is for approximately four…
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