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I and my girlfriend were booked on the Wizz Air flight from BUD to MLA. At the gate, I was denied boarding due to overbooking.

My girlfriend refused to fly alone and we went to the airline counter where I received a new STBY boarding pass and the involuntarily denied boarding form. I was re-booked on the VIE-MLA flight next morning and we had to buy the new plane ticket for my girlfriend and two train tickets from Budapest to Vienna.

I guess I can apply for:

  • 250EUR denied boarding compensation according to EC261
  • Refund of my train and airport shuttle tickets

I have two questions:

  1. I and my girlfriend booked the flight from the different accounts, so each booking was having its own PNR. At the counter, we were told that her status was a "no-show", not "denied boarding" since she has a separate booking and she actually could fly alone. It makes sense, however, I am still wondering if there is a way to get a compensation for her flight reservation and the train ticket?

  2. Since the flight from VIE was scheduled only the next morning, we had to spend the night in the airport of Vienna instead of the hotel in Malta. Obviously, the hotel reservation at that moment was already non-refundable, so in the end, we had to pay ~150EUR for this night anyway. Is there a chance to claim a compensation for this night from the airline?

Andrey
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1 Answers1

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You are entitled to the denied boarding compensation and the airline should have arranged for meals and accomodation for you in Budapest or Vienna and your transport from Budapest to Vienna. With 'you' I mean your own person, not your girlfriend.

  1. No, your girl friend is not entitled to any compensation. Even if you had booked together, the airline is not required to make sure that you can fly on the same plane. If your girl friend decided not to fly alone, she is rightly considered by the air line as a 'no show', which usually also cause further legs or a return trip on the same ticket to be cancelled.

  2. No, the airline is usually not responsible for any consequential loss due to the denied boarding.

Tor-Einar Jarnbjo
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