Is an airline obliged to refund the cost of a booked flight if the passenger is unable to fly because his tourist travel visa has been rejected? I am interested specifically in some sort of legal or professional obligation governing EU airlines in particular. My specific case is with British Airways.
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No. It is your problem, not an airline problem.
You should do your homework early, e.g. to have a valid visa, and only after this you should book the flights and hotels.
Giacomo Catenazzi
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