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Questions tagged [cancellations]

Questions regarding cancelling bookings or reservations for accommodation, transport, etc.

Flight cancellation and delay

474 questions
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7 answers

WOW air has ceased operation, can I get my tickets refunded?

4 days ago, me and a couple of friends went and booked a flight to Iceland and back for in the summer holidays. The price of the tickets all together is almost €2500, I payed this for everyone using a Maestro debit card. This morning, I woke up…
Thomas Wagenaar
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7 answers

What's going to happen to my booked AirBerlin flight now that they've gone bankrupt?

AirBerlin have just declared that they're going bankrupt. I have tickets booked with them for a Berlin-Chicago-Munich itinerary for the end of September. I understand the German government has provided AB with a loan so they can continue to operate…
Tal Bronfer
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53
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8 answers

Why would you cancel a non-refundable hotel reservation?

I was wanting to cancel a hotel reservation on Expedia but when I clicked on the cancel link I get this message: The room/unit type and rate selected are non-refundable. Should you change or cancel this reservation for any reason, your payment will…
neubert
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48
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8 answers

Can a hotel cancel a confirmed reservation?

I booked a hotel a yesterday though Booking.com for a special occasion in Barcelona (I'm traveling from another European country). The booking isn't for another few months. The booking includes: Free Cancellation Pay at the hotel Confirm booking…
Dean Meehan
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44
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4 answers

Was I scammed by BoraJet? They cancelled the flight, promised to pay for another ticket - it didn't happen

This is about the Turkish airline BoraJet. I was going from Istanbul to Ankara via BoraJet, but when I arrived at the airport, the flight was cancelled by the airline. The manager of BoraJet told me that I could buy a new ticket from another company…
Chymmi
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37
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10 answers

What can I do with a plane ticket that won't be used?

I have two plane tickets for London - South America with one stop. For reasons that aren't relevant, my companion won't be able to make it, so the seat will be completely empty. I'm almost certain because of the fare I paid the ticket can't be…
ggambetta
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37
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3 answers

Is there any personal benefit in formally cancelling a (non-refundable) flight?

I'm currently in Tenerife and have a return flight booked for 20 May. I have decided to stay out here a bit longer and purchased a single ticket back to the UK for 25 May on another airline. The ticket was clearly advertised as non-refundable, so…
Martin Smith
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35
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2 answers

What happens if I no-show on a multiple person flight booking?

Some friends and myself have booked a flight together with a budget airline (BlueAir) in a couple of days. Something has come up and I may not be able to make the flight, but my friends still intend to travel. What happens if one individual on a…
Azarantara
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33
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9 answers

Should I bother cancelling if the traveller is planning not to show up for a flight?

As part of my job, I helped my university to buy an airline ticket for a student from city A to city B. Due to the COVID-19 disease outbreak, the student decided that it was too risky to travel, and so he/she will remain in city A. I noticed the…
I Like to Code
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2 answers

Am I entitled to a refund on a non-refundable booking that has been cancelled by the hotel

I made a non-refundable hotel room booking through hotels.com. The hotel has contacted me to inform me that they will not be open for business during my stay because of the Coronavirus. I know I made the booking under the title "non-refundable", but…
John
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27
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2 answers

Are the ferries in Scottish islands reliable?

I'm heading to Jura next week, my onward plans are not yet set. I've reserved a ferry from mainland to Jura and I'd like to reserve more ferries. In some parts of the world I've traveled, the ferries get canceled fairly often, even for mildly bad…
Clay
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26
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4 answers

How does Booking.com enforce cancellation fees when booking without a credit card?

Booking.com lets you book accommodation without a credit card in some cases: But what happens if I cancel my reservation or simply don't show up on the day of the booking? Would they send me a bill to pay? Somehow connect my email to previous…
JonathanReez
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26
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6 answers

Where can I find delay/cancelation statistics for a given airline route?

My flight got canceled yesterday and I am currently waiting for the delayed next flight. Is there any website that keeps records of airlines being delayed/canceled? I would like to know my chances. I did find some sites through google (flightaware,…
user141
26
votes
3 answers

Airline messed up my upcoming connection, travel agent wants to charge fees for rebooking. What to do?

I have an upcoming flight in a couple of months and made the mistake of buying through a 3rd party travel agent (FlightNetwork). Now I have flights from both Air Canada and Kuwait Airlines on that ticket. However Air Canada just decided to cancel…
tb87
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26
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2 answers

Suddenly it's announced that my train won't go to my destination, is my Sparpreis ticket valid?

During the journey it was suddenly announced that my train won't go to my destination an I should change to another one. I had my Sparpreis ticket (first class with reservation). Is my ticket still valid? If not how can I buy since the other option…
Abhishek
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