Questions regarding dealing with carrier companies not keeping up with the schedule.
Questions tagged [delays]
246 questions
125
votes
8 answers
Norwegian refuses EU delay (4.7 hours) compensation because it turned out there was nothing wrong with the aircraft
My flight from Oslo to Rome was delayed by 4 hours and 40 minutes. I submitted a request to Norwegian Air Shuttle requesting a compensation of 400 Euros under EU 261/2004.
Their reasoning for why they can not grant compensation is that while they…
Fiksdal
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98
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1 answer
Did I opt out of compensation by accepting meal vouchers?
Today/yesterday, I had a multi-leg flight going IAD-CPH-AMS (Washington Dulles International Airport - Copenhagen Airport - amsterdam Airport Schiphol). I had a connection time of one hour in CPH, which is more than enough according to the CPH…
EMotion
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42
votes
3 answers
If I know a flight is delayed can I turn up late for check-in at the airport?
This is the scenario:
I have tickets booked for a 13:40 scheduled flight with Emirates. I need to check bags in so plan to be at the airport at the advised 2 hours before flight departure (11:40) but I look ahead and see my plane is delayed and not…
medina
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42
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3 answers
Why do airlines try to repair planes at gates?
Once in a while, I get stuck at a gate waiting for a plane to be repaired. It makes me wonder - why do airlines even try to repair at the gate? It takes an unknown amount of time, they never provide a real ETA, and the airline usually doesn’t even…
Craig
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38
votes
2 answers
A flight I booked months ago just got rescheduled dramatically, into a time that is not possible for me, what can I do?
Specifically, the first flight for my honeymoon just got rescheduled to 12 hours prior, during my wedding. The airline says they have no flights on them or their partner airlines that get me to my destination on time. They have offered a full…
Alex Lyman
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35
votes
4 answers
What happens if a passenger wants to get off the plane during a runway delay because it ruins their travel plans completely
(Tried asking this on aviation because it concerns FAA rules and was closed
https://aviation.stackexchange.com/questions/88512/what-happens-if-a-passenger-wants-to-get-off-the-plane-during-a-runway-delay-bec?noredirect=1#comment236667_88512)
I am…
Derek Fulton
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33
votes
4 answers
What rights do passengers have when flights in the USA are delayed?
What rights do passengers on delayed flights in the USA have? In some countries, depending on the length and type of delay, passengers can receive a free phone call, meal ticket, lodging, booking on alternate carriers etc. Are there any rules in the…
user27478
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32
votes
2 answers
EU compensation - fire alarm at the Flight Crew's hotel
I was on-board an afternoon flight from the EU, into the United States earlier last month.
This flight was delayed by about 3 hours, 30 minutes.
As this flight was delayed for over 3 hours, without any explanation provided to me, I contacted the…
Paddez
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30
votes
1 answer
How can I look up exactly how delayed my UK train was?
Earlier today, my UK train trip was delayed by signalling problems. When we set off, the guard announced about these, and said we'd probably be about 25 minutes late to our destination. (On this particular train company, 30 minutes is the magic…
Gagravarr
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29
votes
5 answers
How long will an airline delay a flight for late checked-in passengers on an international flight?
Two months ago we were traveling to Japan. After checking in the luggage we realized that we forgot the voucher for the Railway Pass at home so we hurried back to the city to get it. But pure luck we got back just before boarding even started.
But…
Ink blot
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28
votes
2 answers
Can I take some items from my luggage while waiting for a flight?
I'm waiting for the second day for my flight from Frankfurt. I had three cancelations and I'm still on the waitlist.
Today I approached two people in the airport with a question "Can I take from my luggage my phone charger and a toothbrush? "
I got…
Vitalii
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27
votes
1 answer
Am I entitled to compensation after flight delay due to aircraft problem blamed on a "hidden defect"?
I had a flight recently from Helsinki to Bangkok with Finnair, that was delayed for almost 4 hours. From what I understood from the crew, there was something wrong with the fuel, and they had to remove all the fuel from the plane, and fill it up…
lev
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27
votes
5 answers
What does the "Kiwi.com Guarantee" cover?
Kiwi.com sells different kinds of connecting flights:
"Connection protected by the carrier"
These are the same as on any online travel agency: they include the usual support of the airline as defined in the contract of carriage.
"Connection…
Carl
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27
votes
2 answers
Are the ferries in Scottish islands reliable?
I'm heading to Jura next week, my onward plans are not yet set. I've reserved a ferry from mainland to Jura and I'd like to reserve more ferries. In some parts of the world I've traveled, the ferries get canceled fairly often, even for mildly bad…
Clay
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26
votes
6 answers
Where can I find delay/cancelation statistics for a given airline route?
My flight got canceled yesterday and I am currently waiting for the delayed next flight.
Is there any website that keeps records of airlines being delayed/canceled? I would like to know my chances. I did find some sites through google (flightaware,…
user141