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Questions tagged [damaged-luggage]

Questions about luggage including hand luggage damaged by airlines or other handlers, or just broken bags and suitcases generally.

Questions about luggage including hand luggage damaged by airlines or other handlers, or just broken bags and suitcases generally.

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37 questions
102
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14 answers

Considerations for very fragile and expensive (> $100,000) items in carry-on luggage

Background: I am a part of a university student team building a CubeSat due to be launched this September. Around mid-June, we will need to transport the CubeSat from its current location in Ohio to Houston, Texas to turn it over to the company that…
Ryan
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24
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5 answers

How to dispose of a broken suitcase at an airport?

Recently I had to catch a flight from New Delhi to Frankfurt. On arriving at the airport, I realized that my suitcase was broken at the bottom near the wheels. Probably due to its rough handling during my train travel to New Delhi. The break was…
Prometheus
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22
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3 answers

How do I prevent damage to electronic devices at airport security?

I have travelled with a laptop before with no problems (not recently), but for an upcoming trip I will, for the first time, be carrying a smartphone and a Kindle (not the Fire but the older e-ink type). I've seen complaints on the net that airport…
Monica Cellio
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15
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3 answers

Sketchy offers from Lufthansa damaged luggage handler Dolfi1920

I filed a damaged luggage claim after a Lufthansa flight, and they redirected me to a sketchy-looking subcontractor called Dolfi1920. After a couple of e-mails, the subcontractor informed me that I am entitled to a 48.60 € compensation, and invited…
Federico Poloni
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14
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3 answers

Can checked baggage on airplanes ever get wet?

I'm considering sending some pieces of checked baggage being cardboard boxes rather than suitcases (on an international flight). Is there a real chance my boxes might get wet? Assume heavy rain both at the origin and the destination. Bonus: Same…
einpoklum
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14
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6 answers

There is tear in my nylon luggage as in the picture. How would you repair this?

There is a small tear in the corner of my nylon luggage. How should I patch it up? Can i use super glue to glue it? Besides the tear, everything else functions perfectly so I don't want to create more waste to the environment if I can... Thank you!
FrauIC
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12
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2 answers

How to protect glass and ceramic items for air travel?

I have got some glass stuff that I need to transport, and it seems that the only way to go is by plane. How well does it need to be wrapped? Is the chance that it will survive at least 90%? (The things weren't expensive, but still.) Or can I take…
yo'
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11
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3 answers

Are customs liable if they break something doing their job?

I watched a reality show on the Australian border controle where they destroyed an object in a mail package and found drugs. The destruction wasn't really subtle, you couldn't use the object afterwards (it was a bowl). Them doing it was legit, since…
user141
10
votes
3 answers

Can a (slightly) damaged suitcase be used as checked luggage?

I have a suitcase which was damaged on a previous flight, the top handle was ripped off. There is no "structural damage", the handle base is still there. Will I have issues when checking in the case on my next flight? Can the case be rejected as…
Aleksandar Stojadinovic
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10
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3 answers

Are airlines not liable for damages and losses to the contents of luggage?

When picking up my bag from baggage claim at SXF, I realized that it's upside down. The ID sticker was on the bottom, and inside it was a mess. At home, I found one item broken, a marmalade glass: See the dent in the lid. This is not a damage that…
feklee
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10
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1 answer

The screen on my laptop I checked in has stopped working. Could I claim something?

The touch screen on my new laptop has stopped working after I checked it in at Baltimore, MD. I was travelling with British Airways. Can I claim any compensation?
Inem
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10
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2 answers

What is more effective seeking luggage damage compensation from the aiport or airline?

We found air luggage to be damaged after a flight and reported the damage right at the airport. The airport then advised us to seek damage compensation from the airline as this would go more smoothly but as this is a low budget airline I highly…
OliverS
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9
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3 answers

Is the possibility of a cabin sized trolley bag being damaged when checked in high?

I have with me a cabin sized trolley bag which will contain some razors, knifes, scissors, chocolates and some dresses. So obviously I cannot take these with me as cabin luggage on Lufthansa as per rules and regulations. I would like to know if it…
DarthVader
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9
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1 answer

What happens if a bag accidentally opens while being loaded on a plane?

Imagine that my bag is not well closed or simply old, and breaks and spills its contents while being loaded on or off the plane (or a container). What do they do with it? Do they pick everything up and throw it away? Do they collect my belongings…
Steven Mathey
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8
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2 answers

Can a rip on a suitcase be repaired with iron-on patches?

While packing, I noticed a small tear (around 5cm) on the side of my suitcase. It's only in the outer lining, but I'm worried it could grow during (mis)handling. Getting a new one at this point would be an inconvenience. I have an iron-on clothes…
Tymric
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