Questions tagged [check-in]

Registering a traveller’s presence and completing in-person formalities such as on arrival at a hotel or confirmation of intention to travel such as on-line to an airline.

Check-in.

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What is the purpose of check-in before flying?

A few years ago, to do the check in, we would go to the airport and do it directly at the counter. I always thought the function of the check-in for the airline company would be to tell the company "I am here at the airport and I am going to fly".…
nsn
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I was denied boarding due to outdated information on passport validity? What to do?

I (Swedish citizen) was to board a flight to Vietnam but got stopped and they said I couldn't board due to my passport expiring in 5 months and that I need at least 6 months. My visit was for 15 days so I was under the visa exemption rule and had…
uraza
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Can I refuse to choose seats with additional cost at check-in time?

Related to this question, but in my case I actually am in the situation where all normal seats are occupied. This is what happens here: the online check-in system is trying to force me to choose extra legroom seats (since only those are available)…
Mario Trucco
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Is there any advantage to checking in for a flight before going to the airport?

Assume seat selection has already been done, the flight is an international one so the airline may want to see documents, and the passenger is going to check a suitcase. Is there any advantage to checking in on-line and printing a boarding pass?
Patricia Shanahan
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"Do not board" message at the airport check-in?

I was booked on a flight for Chicago from Bangalore (India), I have a B1 visa. During check-in at the airport counter (for air India) they guy (who generates the boarding pass) said he gets an error message that says 'DO NOT BOARD - CONTACT US…
Saud Khan
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For UK/USA bound flights, are details entered during online check-in, such as date of birth or passport number ever checked by airlines/immigration?

When checking-in for a flight online, you are usually asked for details such as date of birth, passport number, passport expiration dates, etc. However despite making minor mistakes a few times (usually in the expiration date field), I was never…
JonathanReez
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After checking in online, how do I know whether I need to go show my passport at airport check-in?

Most airlines these days offer online checkin, complete with digital boarding passes downloaded to your phone. However, on international flights, you're often -- but not always -- required to go to airport check-in anyway, so they can…
lambshaanxy
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Flying Ryanair from Germany, how do I check in for a flight if my passport was stolen?

I went to Germany for a one week holiday and unfortunately my wallet with my passport inside was stolen in Berlin. I went to my embassy and they provided me with an emergency travel document so I can go back to the UK. Also I have a police report.…
Anastasija
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What's the point of checking in several days before a flight?

I was looking at some VivaAerobús flight ticket and read that one may check in up to ten days prior to the flight departure: (And the seat can be chosen when purchasing the ticket: "free regular seat selection" in the screenshot). What's the point…
Franck Dernoncourt
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Why does Turkish Airlines want me to cancel my flight when I check-in?

I'm trying to check-in for flight TK1770 that's departing tomorrow and the check-in page is showing me the following error: An unexpected problem occurred in your flight numbered. Please review the flight details on your ticket. When I click on…
JonathanReez
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In which cities can one perform remote (e.g., in-town) airport check-in?

Hong Kong International Airport and the associated Airport Express rail link have a great feature that I've used many times: in-town check-in. For those who don't know about it, the principle is simple: You get to one of the Airport Express…
jcaron
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Can I accompany my mother-in-law until getting boarding passes at Heathrow?

My mother-in-law does not speak English. She wants to travel to India from London Heathrow Airport. I know in Manchester and Birmingham Airports non-passengers can accompany the passenger to the check-in area. Is it the same in London Heathrow? The…
Priya R
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Do I need to fly with passport when API is required?

I am an EU citizen planning to fly from Switzerland to England (London). I usually use the app from my airline to do online check-in and then just walk up to security. In this case, though, the airline is requiring my passport information to…
Ant
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Dealing with unknowledgeable check-in staff

How should one generally deal with check in staff that is poorly trained on visa requirements (and exceptions which permit TWOV)? Would they believe any printouts (ie from official government website or timatic) the passenger brought along? Just…
Ozzy
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What is the "Applicable country" field on the Icelandair check-in form?

As I entered my US Visa information in my booking with Icelandair, there is a field asking for "Applicable Country". I'm Indonesian but received my US visa from Germany, so do I enter Indonesia or Germany in this field?
Ihsan Haikal
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