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Questions tagged [turkish-airlines]

Türk Hava Yolları A.O., Turkish Airlines (IATA "TK"), headquartered at Yeşilköy, Bakırköy, Istanbul carries the flag for the Republic of Turkey. A Star Alliance member.

Turkish AIrlines (IATA code: TK) is the flag carrier and largest airline of the Republic of Turkey. It also owns the low-cost domestic carrier AndoluJet.

  • Primary hub airport: (Istanbul Atatürk Airport)
  • Secondary hub airport: (Sabiha Gökçen International Airport, Istanbul)
  • Focus city airports: (Adnan Menderes Airport, Izmir) and (Esenboğa International Airport, Ankara)
  • Alliance:
  • Loyalty program: Miles & Smiles
  • Lounge/club: CIP Lounge
147 questions
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What action can I take against Turkish airlines for denying me boarding?

I request some clarification if this applies as 'incorrectly denied boarding' by Turkish Airlines despite having a valid Schengen visa The intended travel: I was supposed to travel from Mumbai-> Istanbul-> Hannover. I had a Swedish Short Term…
Asira Lele
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Why would an aircraft take off earlier than the planned departure time?

It happened to me just one time, I don't know how common it is. I wonder why it can happen. I was hanging at duty-free shops before a flight from Germany to Turkey. I heard the last call announcement 40 minutes before the departure time and my name…
user63373
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4 answers

I bought a flight ticket, but now I have a health issue which specifically forbids me to take flights. Can I get a full refund?

I bought a plane ticket from Turkish Airlines, 2 months before the flight. Then I went to the doctor, and the doctor said I have a health problem, which specifically forbids me to take flights for one month. I have a valid doctor's note too. I can…
Pecheneg
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Why does Turkish Airlines want me to cancel my flight when I check-in?

I'm trying to check-in for flight TK1770 that's departing tomorrow and the check-in page is showing me the following error: An unexpected problem occurred in your flight numbered. Please review the flight details on your ticket. When I click on…
JonathanReez
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4 answers

Why do Turkish Airlines gate agents at Istanbul Airport take photos of passenger passports?

The gate agents of Turkish Airlines have point-and-shoot digital cameras with which they take photos of passenger passports. They did not ask for permission to do that nor provided a reason. Any idea what could be the reason they are doing that?
Sparkler
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19
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1 answer

Warning about needing "authorization" when booking ticket

When attempting to book a flight with Turkish Airlines from Cancun to Istanbul in October, I get a warning that "Sale of passenger tickets on this route is subject and conditioned to a prior authorization from the United Mexican States". What does…
eirikdaude
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4 answers

Flying to, but not entering, Turkey without passport

I am a Swedish citizen and will fly to Saudi Arabia (with approproate visa) shortly. My route is as follows; Gothenburg-Istanbul and Istanbul-Riyadh (GOT-IST-RUH). On the flight IST-RUH, I will be travelling with my mother flying from Stockholm…
Enlund
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May I get off in an intermediate city of my route during transfer?

I want to go from Panamá to Turkey. There're direct flights of Turkish Airlines that are expensive. And there're flights Panamá -> Istanbul -> Baku there're cheaper 2 times of the same airline. The transfer in Istanbul takes 6 hours. Will it be a…
leweta
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14
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3 answers

Two legs on different tickets with Turkish Airlines - is baggage checked through

I'm booking a flight one-way from Ashgabat to Dublin via Istanbul. If I book the two legs separately, both with Turkish Airlines, it'a about €120 cheaper than booking it as a single (again with Turkish Airlines, no idea why). Does anyone have an…
Sokratees9
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13
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Can airlines deny boarding if my port of entry is different than the country which issued the Schengen visa?

Few days back I did a Europe tour from India. As stated by many (I haven't confirmed official documents), I can apply for a visa from the country which is either my first port of entry in this case Paris or the longest stay which in this case was…
Suraj Bhawal
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13
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3 answers

Why did Turkish Airlines restrict hand luggage to 4 kg for the duration of the COVID-19 pandemic?

According to Turkish Airlines: In accordance with coronavirus (Covid-19) pandemic measures, cabin baggage rules have been temporarily amended to maintain social distance and reduce movement around the cabin. At this time, one personal item per…
JonathanReez
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12
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2 answers

Saving money by booking each leg differently. Any problems that I can run into?

I am flying from BOM to MUC and the current fare is around 565 USD if I book Turkish via Istanbul. However, if I book each leg separately (BOM - IST, IST - MUC and the same for return), I stand to save around $60, which may not be considerable but…
user44548
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Turkish Airlines rules to get free accommodation on long layovers

I've flown a couple of times with Turkish Airlines and, the last time I had a long layover at Istanbul airport I applied to a free tour with Touristanbul. When I was waiting for the tour start at the Hotel Desk, I saw a lot of groups of people that…
Ivan
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10
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Toiletries allowed in checked baggage for Turkish Airlines?

The website of Turkish Airlines clearly states that liquids like perfumes, deodorants, face wash and other such stuff are prohibited in the cabin baggage. If not cabin, is it allowed in the checked baggage?
Umer Ali
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How to claim compensation for denied boarding from Turkish Airlines?

What happened I had planned travel from my starting destination to the target destination with a stop in Istanbul. My target destination required an E-Visa document. The E-Visa document was approved but there was a mistake on my passport number,…
exactapproximate
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