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Questions tagged [ryanair]

Irish low-cost airline, whose headquarters is located on the grounds of Dublin Airport.

Ryanair operates over 300 Boeing 737–800 aircraft.

Ryanair.

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Denied boarding although I have proper visa and documentation. To whom should I make a complaint?

I was traveling from Germany to Ireland, with UK tourist visa. I am a Turkish citizen and I am allowed to do so. (Visa waiver programme) I checked in to the flight, and made my boarding pass signed from Ryanair's counter. Then during boarding, at…
Pecheneg
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Refused entry into Schengen after Ryanair checked passport. Now the airline wants me to pay a fine. What are my options?

I was travelling from London to Kaunas (Lithuania) and was refused entry because I did not have a biometric passport, even though a Ryanair officer at the gate before boarding checked my passport, consulted with her colleague on the radio and said I…
Ani Vers
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My ID was stolen during my stay in Spain. Will Ryanair let me board the flight?

During my holidays in Alicante (Spain), my wallet was stolen together with my id. I left my passport home, because I live in another Schengen country. Will Ryanair let me enter the plane after seeing police report and/or the copy of original…
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Why do Ryanair allow me to book connecting itineraries through a third party, but not through their own website?

Yesterday I booked trip to Rome. I found this journey through Skyscanner and booked it through Kiwi.com. Before booking with Kiwi, I tried searching the same flights up directly with Norwegian Air and Ryanair, to see what the prices were there.…
Fiksdal
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Is there a specific reason for having a very short window for passengers to get to the boarding gate before closing it?

I am not a frequent traveler but it's been like this with all the flights I have been on. Here is the most recent example: Below is my boarding pass As you can see Gate Closes at 20:20 Here is the departures board at 18:32, clearly it says that…
Ulkoma
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How to fly with Ryanair as a non-EU citizen?

I received my Schengen visa, thanks to numerous Q&A found on this site. I have flights booked for in and out, and I'm considering to use Ryan Air to travel between a few cities. I'm a Sri Lankan citizen with a passport that is not due to expire…
AKS
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Why does Ryanair check non-EU passengers' visas on intra-Schengen and domestic flights?

Ryanair requires that all non-EU citizens report to the check-in counter to verify their immigration status, even on intra-Schengen and domestic flights. According to Ryanair's official website the rationale is that: Non EU/EEA passengers must do…
JonathanReez
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What is the actual (not official) size of the Ryanair "baggage sizer"?

I know that this question could sound a little bit dumb since Ryanair always sends lot of emails specifying the dimensions of the allowed hand luggage but I am not interested in the "formal" answer but in the "informal" one. In every airport where…
shard
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How safe is it to fly with Ryanair?

Recently I've heard stories about Ryanair's reputation when it comes to safety procedures. I heard that most of the time they ignore the safety procedures required by law to operate a flight. Since they're a budget airline, they keep turnarounds…
BrownEyes
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Flight left while checked in passenger queued for boarding

A most unusual situation happened to a friend: they were travelling Ryanair, checked in fine and in good time, with checked in luggage, queuing for boarding. Suddenly the airline just announced "actually that's it folks, the plane is full, if you…
Bennet
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Denied boarding on RyanAir intra-Schengen despite valid German Residency travel documents

I am a non-EU passport holder with a German Aufenthaltstitel (aufenthaltserlaubnis) residency card, which expired, and thus I was issued a (stamped, official, but not laminated / plastic) Fiktionsbescheinigung, which has the "der Aufenthaltstitel…
paavo
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Flying Ryanair from Germany, how do I check in for a flight if my passport was stolen?

I went to Germany for a one week holiday and unfortunately my wallet with my passport inside was stolen in Berlin. I went to my embassy and they provided me with an emergency travel document so I can go back to the UK. Also I have a police report.…
Anastasija
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How to handle possible cancellation of my Ryanair flight?

I'm planning to go for a trip with friends to Budapest from Italy for the new year. Basically we found some Ryanair flights but we are worried that our flight will be cancelled at the last minute like some other Ryanair flights on previous…
Anon
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Are airlines in the EU obligated to provide water for passengers?

I was flying with Ryanair last month and wanted to take some vitamin pills while on board. I went down to the end of the plane and asked for a glass of water, but the stewardess refused. Since the only other option was to buy a 3EUR bottle, I…
JonathanReez
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Lost all my ID documents and money. How to fly home from Spain to Slovakia?

I live in Slovakia and went to Spain for few months, where I lost my wallet with all the documents inside. I got here with RyanAir and would like to go back soon. I only have police report for losing ID and photo copies of my documents. I am…
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