Questions tagged [air-india]

Air India (IATA: AI), the flag carrier airline of India, and a member of the Star Alliance. Its primary hubs are at DEL (New Delhi) and BOM (Mumbai).

Air India (IATA code: AI) is the flag carrier of the Republic of , and its third largest airline.

  • Primary hub airports: (Indira Gandhi International Airport, New Delhi) and (Chhatrapati Shivaji International Airport, Mumbai)
  • Secondary hub airports: (Chennai International Airport, Chennai) and (Netaji Subhas Chandra Bose International Airport, Kolkata)

  • Alliance:

  • Loyalty program: Flying Returns
  • Lounge/club: Maharaja Lounge
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"Do not board" message at the airport check-in?

I was booked on a flight for Chicago from Bangalore (India), I have a B1 visa. During check-in at the airport counter (for air India) they guy (who generates the boarding pass) said he gets an error message that says 'DO NOT BOARD - CONTACT US…
Saud Khan
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Which is "Visa Country of Issue" as asked by Air India?

I am trying to check in online for my flight on Air India. It asks for the "Visa country of issue". Do they mean where I applied for the visa? I am German and did it in Germany. Does it mean India, the country to which I'm travelling and which…
aldorado
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Is it mandatory to show the debit card used for payment while checking in on Air India flights?

I have booked a ticket of air india from new delhi to guwahati from its merchants website. The terms and conditions regarding boarding the plane states that along with the identification proof we would be required to show the card from which we have…
Kallol Mazumdar
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Should I be compensated by Air India for demoting me from business to economy from London to Delhi?

Air India duty manager at Heathrow demoted me from business class to economy from London to Delhi. He said my seat was broken but it turns out another seat was broken and my seat was given to someone else. I am a senior citizen lady and the duty…
Kusum
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Is 2 hours 50 mins sufficient in Heathrow to connecting flight with different tickets and airlines

I am traveling from India (New Delhi) to Helsinki with a connecting flight at Heathrow, UK holding a resident visa for Finland. Unfortunately without prior knowledge I went and purchased two different tickets from two different airlines. My first…
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Can I carry protein powder in my check-in luggage?

I am travelling to India next week from UK. One of my best pals have asked me to get Protein powder for him. Just wanted to know if I am allowed to carry it in my hand or check-in luggage. It will be a new sealed tub. EDIT: Is there any regulations…
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Does Air India provide any compensation for delayed flights?

A flight I was flying on 24th December was delayed in 3 steps, initially 1 hour, then an additional 55 min followed by an additional 15 min. The last delay occurred 5 minutes before the departure time post the 55 min delay. Was I entitled to…
user87166
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Heathrow Transit on two different tickets and internal agreements between AI and BA

I’m an Indian citizen and I’m arriving at Heathrow on an Air India flight from Delhi and connecting to a British Airways flight to Milan Linate. Both the legs are on different tickets. Do I need to reclaim my bags and check in again if my transit…
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Am I due any compensation for a 30-hour delay of an Air India flight?

On 18 August 2018, I was travelling on Air India flight 966 (Jeddah-Hyderabad) which left at 23:15. Just 35 minutes after takeoff, the captain announced that, due to a technical problem, we were going to Jeddah as an emergency landing. After…
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Changing flights at Chennai (MAA) Airport

I would be flying from Mumbai (BOM) to Port Blair (IXZ) in the month of February next year by Air India. This is the first time I would be traveling with connecting flights, earlier I have flown with direct flights. This is my itinerary. Air India …
onkar
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Taking a tripod on an Aeroflot, Kingfisher or Air India flight?

May I carry a tripod as carry-on luggage or do I have to check it in when on an international flight? Having it strapped to my backpack is fine during my trip but I'm worried it might get stuck somewhere at the airport while on conveyor belts. I…
rlab
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Facilities available during layovers by Air India

I have a ticket from Bangalore to Port Blair Via Chennai, with a layover of 12h30m (arrival at chennai 17:10 and departure on next day at 5:00). Does Air India provide accommodation during this layover ?
Dhanraj K
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Where can I spend a peaceful and relaxing night at DEL airport?

I'm flying with Swiss to New Delhi (IGI Airport) and after a 7 hour layover, I have another domestic flight with Air India. Since the layover is during night time, I would like to relax at the airport, and if possible also get some sleep and a…
RoflcoptrException
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As an Indian citizen, can I exit Delhi airport during a 9-hour long transit?

I am an Indian citizen travelling from Istanbul to Kolkata. I have booked with Turkish Airlines. My Istanbul-Delhi leg is with Indigo and I arrive in Delhi at 05:00. And then my Delhi-Kolkata leg is with Air India departing at 14:00. The entire…
a_parida
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Will airlines offload luggage if a passenger does not board?

I am flying from from BOM-IAH with a baggage allowance of 2 bags of 23kg each for check-in luggage. On the return, I booked a flight from AMD-BOM on Air India which only allows for 1 bag with 25 KG in check-in baggage. So, I booked tickets for 2…
NPatel
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