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Questions tagged [united-airlines]

Questions about United (UA), a major international airline of the United States, and the largest Star Alliance member.

United Airlines is one of the "Big Three" international based in the , and one of the largest and oldest airlines in the world.

  • Hub airports: (Chicago O'Hare), (Denver), (Houston Bush Intercontinental), (Newark Liberty), (Los Angeles), (San Francisco), (Washington Dulles)
  • Other key airports: (Won Pat Guam) is the base for United's Air Micronesia operation, and (Tokyo Narita) is a focus city for service to Asia
  • Alliance:
  • IATA code: UA
  • Loyalty program: Mileage Plus
  • Lounge/club: United Club
212 questions
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2 answers

United Airlines joined my first name and middle name on boarding pass. How to correct this?

I am traveling within the US, but my boarding pass shows my first name and middle name joined as such: Firstmiddle instead of First Middle. How do I correct this, or is this something that shouldn't be a problem with identification? I am already on…
question2018
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United Travel Ready Center rejecting COVID-19 Vaccine Documentation

I am flying to Japan via United, and their Travel Ready Center is rejecting my vaccine documentation even though I am fully vaccinated. What's wrong?
I'll Eat My Hat
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Flying with a desktop computer (as checked luggage)

On an upcoming trip, I will be taking a desktop computer and monitor as checked luggage (on a United/Continental flight). What should I be aware of when doing this? What needs to be done to properly protect all the components? Are there any airline…
jrdioko
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Unbookable column of seats on 777-200

I'm flying United, and at time of booking I can select my seat. On one flight the aircraft is designated as a 777-200. The seat selection diagram shows a 3-4-3 seat layout, ABC-DEFG-HJK. At time of writing there are plenty of seats so I've happily…
djna
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5 answers

How to obtain the return flight boarding pass?

Believe it or not, I've never flown before... I am flying United Airlines for a vacation for about a week and then I'm flying back via United Airlines. I read online that starting 24 hours before my flight I can check in online and United Airlines…
Monica
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2 answers

United Airlines cancelled my flight less than 24 hours after I booked it via Expedia - what are my options?

At 5:28 pm on Friday, Jan 28 I paid US$298.60 for a flight (business class) from San Diego to Los Angeles via Expedia. At 8:53 pm that same day I got an email - United had cancelled the flight. That's less than 24 hours after my purchase. I now have…
neubert
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5 answers

Do gate agents really seat young children away from their parents in United Basic Economy?

According to United, for Basic Economy fares: Seats will be assigned prior to boarding. Customers traveling together, including families, will not be able to sit together. My husband and I plan to travel this summer with our 7-year-old daughter…
Ellen Spertus
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5 answers

Is 54 minutes enough to transfer from domestic to international in Houston?

I'm currently scheduled to fly from New Orleans (MSY) to Mexico City (MEX), with a 54-minute transit in Houston (IAH). Both flights are on United, and I think they're on United mainline, not Express. On the upside, I'm ticketed through, so it's a…
lambshaanxy
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3 answers

Delayed international baggage held by customs

This is a strange situation I am in. Due to flight delays, I was rerouted into the US through a different airport. My initial route London-->Philadelphia was changed to London->DC->Philadelphia. However, my luggage was sent in a flight the next…
NVAR
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9 answers

Are bluetooth headphones allowed on flights in the US, particularly on United Airlines?

I have a United Airlines flight this week and I would love to listen to an Audio book for the duration. Unfortunately my only working pair of headphones are bluetooth. I've looked on United's web page for prohibited items but see nothing about…
Albion
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15
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2 answers

"Complimentary" flight after my final destination

I just booked my round trip to India from USA with one of the travel agents. Here is my trip Outbound - Newark - > Delhi - > Hyderabad Inbound - Hyderabad - > Delhi -> Newark But I see in the itinerary there is another flight from Newark to…
bujji2
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15
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3 answers

Why would an airline put my bag on a different flight?

I’m currently on a direct United flight from Newark to Los Angeles. While boarding I got the dreaded “bag is on a different flight” notification. That’s a later flight that will arrive 4 hours after mine. But… why did United do this? My bag was…
JonathanReez
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What do these warning/restriction codes in air tickets mean?

I bought airline tickets for a trip and received an email with these codes: NONREF/0VALUAFTDPT/CHGFEE What do they mean? I don't think they are specific to the airline's system (United), that is, I think they are general airline codes. The answer…
Roberto
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14
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2 answers

What is a "backup" flight?

I was flying SFO-LAX-MEL on United. I had a 55 minute connection in LAX but the flight into LAX was ultimately delayed by 60 minutes. I spoke to a gate agent at SFO and she gave me a "backup" flight on Qantas. This flight appeared on my itinerary. I…
orizon
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5 answers

Can you let someone else use your boarding pass to get into a travel lounge?

Let's say I was traveling with a friend. My friend is flying economy whilst I'm flying first class. Could I visit the lounge, get the food and all that jazz, then exit the lounge, give my boarding pass to my friend and let them check the lounge out…
neubert
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