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Questions tagged [alitalia]

Former flag carrier of Italy, which ceased operations in 2021. Former member of the SkyTeam alliance.

17 questions
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7 answers

Alitalia changed my itinerary, leaving me with an impossibly short 45min connection time at FCO

I recently booked a flight from Munich to Delhi via Rome. The layover in Rome was around 2.5 hours when I booked the flight, which is good enough for a change, considering I have to go through security and passport control. However, Alitalia changed…
Arpit Bajpai
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2 answers

What legal action can I take to get my refund related with wrong information about transit visa?

Two week's back I was travelling back from India to USA,my flight was via Rome and Paris, so as par rule I was required a transit visa. And I did apply for the transit visa in Kolkata's Italian Consulate. I had done all the paper works for my visa…
Anubhav Mukherjee
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1 answer

Surname blank on passport - Query about booking airline tickets

I want to book tickets for my parents' travel from India to Germany and back by Turkish Airlines and Alitalia . However, I have the following question : On my father's passport, his full name (AAA BBB CCC) has been put under the "first name", while…
AliceInWonderland
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4
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Alitalia changed flight made our travel impossible

Alitalia changed the second flight of my connection, making it impossible for me to travel between Ajaccio (AJA) and Rome (FCO). The new scheduled flight leaves a day before we even take our first flight. Since our flight date has been changed and…
Antoine
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4
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1 answer

Alitalia and baggages

For the first time after years of travelling I will fly with Alitalia. I booked it via Expedia, and now I can't find anywhere any information on baggage in my reservation. Neither on Expedia or Alitalia website, I can't find the baggage number…
Val
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4
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1 answer

What does 1 piece baggage mean?

I booked my ticket from Alitalia. On the ticket it says 1 piece for baggage. Does this mean I have 1 checked baggage and 1 hand-baggage?
gökberk koçak
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3
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2 answers

Alitalia hand baggage allowance in practice

So I'm reading the hand baggage allowance for Alitalia here; https://www.alitalia.com/en_gb/fly-alitalia/baggage/hand-baggage.html It says YOU ARE ALLOWED ONE ITEM OF HAND BAGGAGE WEIGHING NO MORE THAN 8 KG AND MEASURING NO MORE THAN: 55 cm…
Clumsy cat
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Will local flights already booked with Alitalia's cancelled because of the bankruptcy ? ROMA - CATANIA?

Good day!! Do any of you know if the local flights already booked with Alitalia in June 2017 will be cancelled or will be honored? for example, ROMA - CATANIA? will I still be able to get on this flight in June? Thanks!
Caroline Desrosiers
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Can I still use my return ticket after failing to board my first outbound ticket?

I purchased Alitalia Round trip tickets. Unfortunately, I wont be able to make the first flight out due to a conflict in schedule. But I will be able to make the return flight of the said roundtrip ticket. Would this cause me any problem during my…
Bbb
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Refund amount for cancelled last-leg flight due to a strike: Alitalia

I booked a return ticket from Düsseldorf to Tokyo via Rome with Alitalia last month. Two days before my return trip from Tokyo I got an email saying the Rome-Düsseldorf flight was cancelled without any explanation. I called their help line and was…
Emmie R.
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Can I take legal action against a booking agency refusing to refund airport taxes?

My friend went to Tokyo earlier this year, booking through getaflight.co.uk However, due to an emergency, he wasn't able to use the second leg of his return trip - as such he is legally entitled to a refund of the airport taxes of that leg. However,…
Crazydre
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Would possible bankruptcy of Alitalia affect my plans?

Do I have to worry that my holiday won't happen because of the financial problems within Alitalia? It's all over the news that Alitalia faces bankruptcy. If it does, what would happen to my flight to Japan?
Apotacyll
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How can I reach Alitalia customer service?

Due to this recent situation with the coronavirus I need to cancel my plane ticket which I bought over alitalia website and want to see my refund options. I'm having problems reaching their customer service, from the purchases-refunds page they are…
copser
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International Flight with connection in the destination country. At which airport will I have to pass through customs?

I am an Italian citizien that spent the last 6 months abroad in Japan. I will be returning to Italy next week, and I have booked an Alitalia flight that goes from Tokyo(NRT) to Roma(FCO),I will then wait 2 hours for the connecting flight from FCO to…
Sogaki
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Credit card used while booking

I have an Alitalia flight from Munich, Germany to Delhi, India and I booked it using an online agency. I did not use my credit card for the booking and paid using my friend's credit card. Do I still need to carry the copy of the credit card and the…
Arpit Bajpai
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