Questions tagged [klm]

KLM Royal Dutch Airlines (Koninklijke Luchtvaart Maatschappij), the flag carrier airline of the Netherlands. Member of SkyTeam.

KLM Royal Dutch Airlines (Koninklijke Luchtvaart Maatschappij), the flag carrier airline of the Netherlands.

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Can I skip my train leg booked with a KLM flight?

I have a flight booked form Cairo to Amsterdam Schiphol via KLM and then a Thalys train from Amsterdam Schiphol to Brussels. As Brussels is not my final destination anyway I want to intentionally skip the train from Amsterdam airport to Brussels…
M Ha
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Assuring luggage isn't lost with short layover

I have a flight with Delta from Philadelphia to Atlanta (19:18 to 21:47), and then a flight with KLM from Atlanta to Amsterdam (22:40 to 12:55). I spoke with Delta and KLM and they said my luggage can have its destination designated as Amsterdam so…
Lopey Tall
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KLM cancelled flight and transferred us to BA, who cancelled and transferred us to Air Berlin flight that was delayed. Where to claim compensation?

We were to fly from Milan (LIN) to Bergen (BGO) via Amsterdam (AMS). The flight were to depart from Milan 17:25, and we would arrive in Bergen 22:50. The first flight got cancelled (two months before the travel), and we got new tickets were we would…
Stewie Griffin
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What is the penalty for staying less than a minimum stay?

I have booked the following flights on KLM: Buenos Aires - Amsterdam fri 4 nov 16 Amsterdam - Barcelona wed 9 nov 16 Barcelona - Paris wed 16 nov 16 Paris - Buenos Aires sun 20 nov 16 I have already paid for it and a…
santialur
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KLM changed my booking to a much longer itinerary

A few weeks ago I booked a return journey with KLM via their website. I am leaving from and returning to the EU. Today I noticed through their app that first leg (of three) of the return journey has been cancelled and I have been moved to a much…
David
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Am I entitled to two compensations?

I had a two leg flight a few days ago. The flight was cancelled due to "operational issues", and I was automatically booked onto a new flight the day after. So, the delay to the final destination was about 24 hours. I'm pretty sure I'm entitled to a…
sbrattla
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KLM canceled a flight from China back to Europe that we had already requested a refund for. Are we entitled to compensation or just refund?

Due to the coronavirus KLM canceled all flights from China about a week ago. Naturally we are entitled to a full refund. According to European Union air passenger rights, passengers are also entitled to up to €600 Of compensation in the case of a…
14
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KLM refused luggage return during 3 day delay

I was due to fly out from Amsterdam to Nice yesterday, but the flight was cancelled by KLM. The soonest available flight they will give me is in 3 days time. I accepted that as I have no real other option. However, they are refusing to return my…
Nelly
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Airline flies, even though we aren't allowed to enter Canada

We have a flight from Schiphol to Calgary booked directly with KLM. At this time, Canada doesn't seem to let anyone enter the country due to the covid pandemic. (Except for a few exceptions) Still KLM is flying, and we can't refund our…
Joren Vandamme
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What to do when the KLM site mentions you can not check in online for a KLM flight

I booked a flight on the KLM site several months in advance and got the line: "U kunt niet online inchecken voor deze vlucht." (You can't check in online for this flight.) The flight is on a national holiday and I was pretty much sure at the time…
Willeke
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Which airplane of the KLM flew from PBM to AMS on January 19th 1991?

For quite some time I log the planes I travel on. I would very much like to log planes I took before I start logging plane registration numbers. Is there any way to know which Boeing 747-300 I traveled on on January 19th 1991 from Paramaribo…
user141
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Which meals are served on long flights and in what order?

I'm flying AMS - LAX (with KLM) next month and return a month later. I was wondering which meals would be served and in what order? Is there any logic behind it or does it depend on the choice of the carrier? One might think you'll be served the…
Bart
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Choosing seats when checking-in online if all normal economy seats are occupied

Flying some airlines such as KLM you can only choose seats for free while checking-in online on the day before. The economy seats in KLM's case are divided in normal, favourite, extra legroom and economy comfort. I wonder, if all the normal economy…
user61718
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How to deal with excess baggage?

I might have some excess bagage on my next flight with KLM. According to KLM's website excess baggage could be checked in online with a 20% discount. Are there other options? Long, long ago there was always the option of sea mail. This is no longer…
user141
10
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Can I pick up my luggage between flights with the same company?

I have a flight from Madrid to Aalborg with a stop in Amsterdam. The connection time betweeen the flight from Amsterdam and Aalborg it´s 1 hour and a half. The thing is that I want to stay in Amsterdam for a week and I want to pick up my checked in…
yoyo
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