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Questions tagged [air-canada]

The flag carrier and largest airline of Canada.

The airline, founded in 1937, provides scheduled and charter air transport for passengers and cargo. It is a founding member of the Star Alliance.

Air Canada flies to 21 domestic destinations and 81 international destinations across Asia, Americas, Europe, and Oceania. Along with its regional partners, the carrier serves over 181 destinations in 46 countries on five continents worldwide.

Hub:
Toronto-Pearson International Airport

Frequent Flyer Program:
Aeroplan
Air Canada Altitude

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What to do when you can't print your boarding pass?

I just use web checkin for my flight tomorrow. After that I should have printed my boarding pass. However, I realised that this is not possible. So what can I do now? I have already checked in, but no boarding pass. Is there any way to print that…
RoflcoptrException
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Will Air Canada let me check 10 bags as long as I pay the fee?

As far as I can tell, Air Canada has no specific limits for checked-in bags as long as you pay the $225 fee per bag for excess bags. My question is if in practice I would be rejected at the airport if I show up with say 10 bags on a single ticket,…
BeeOnRope
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How do I get compensation for messed-up flights?

Short form: the airline I'm traveling on managed to mess up every leg of my round trip (international trip), ultimately costing me most of a day at each end and also some money for expenses along the way. I'm not interested in vouchers, as I rarely…
Monica Cellio
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Does booking directly from an airline improve customer service in resolving problems?

In 2012 I used a third-party site to book international flights on Air Canada and had many problems resulting from missed connections (their fault). Ultimately I got no compensation and at one point one of their reps said to me something like "well…
Monica Cellio
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Redeeming miles from one program for partner airline ticket (Star Alliance)

While I am reading online that the following is possible, I don't see a lot of information on how it can be done. I have over 100,000 miles with Turkish Airlines' Miles&Smiles. I live in Canada and would like to use some of these miles for domestic…
karancan
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Flying with Air Canada in Business class. Do I get access to a lounge at Manchester Airport?

I'm flying to NYC, Business Class next month with my wife. I know that Manchester Airport doesn't have a Maple Lounge, but do you get access to another lounge? I tried calling them, but they didn't know! Maybe I just got the new guy.
GeoSword
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Does AirCanada provide long layover (24+ hr) accommodation?

Once I flew from Milano Malpensa, Italy, to Entebbe, Uganda, with Turkish Airlines. After booking the flight (yes, I was young and stupid) I realized I had a 24+ layover in Istanbul so I called Turkish Airlines and I asked if they had some kind of…
Geeo
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Flight DC → Toronto → Vancouver → Sydney. Have to take out luggage at Vancouver?

We're travelling from DC to Sydney, using the above route. (Google Flights link). On the booking page, AirCanada says that during the 1h30 in Vancouver, we have to take out luggage and clear custom check-in at the domestic terminal even though…
Heisenberg
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Air Canada - Unintentional "Hidden City Ticketing"

Unintentionally, I found myself in a Hidden City Ticketing phenomena. I bought 4 one-way tickets (family of four) from Vancouver to Quebec City, connecting thru Montreal to travel in Early Feb 2015 from Air Canada website. Now we have a change in…
CanadaWanderer
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What to do after Air Canada cancelled flight home

A friend of mine is currently in Cuba and was due to return to the UK on 2 April travelling Holguin> Montreal with Air Canada, and onwards to London Gatwick with BA (single PNR, booking made direct via the Air Canada website). Yesterday she received…
Traveller
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Ditch the second leg of a return flight and avoid checked baggage issues

I have a trip coming up with Air Canada for which the itinerary looks like this: YYZ - DXB DXB - YYZ followed by a 14 hour stopover YYZ - EWR My objective is to end my journey at step 2 while being able to obtain my one checked bag. The options I…
karancan
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Why do some airlines charge more for break journeys

I am planning to visit Atlanta in the US from Munich. I also have a friend of mine in Toronto and I see Air Canada and Lufthansa do have halts at Toronto on the way to Atlanta or back to Munich. Air Canada has a stopover program but only if you have…
trollster
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Clearing US custom at Toronto Pearson YYZ at 5am?

According to here the US Customs service at Toronto Pearson YYZ only opens at 6 am. Nevertheless, Air Canada has flights at 6+ am to New York. In that case, how could you clear the border and board the flight?
Kenny
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What would airline do if I miss a connection & I don't have visa for the country I am stuck in?

Due to a recent air force dog fight between India & Pakistan few weeks back, Swiss Air has been avoiding the Pakistani airspace & that has been causing delays for both arrivals & departures. My arrival in India was quite late & looks like my…
binarynumber
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Do I have any options for getting a delayed bag back from behind customs in Montreal?

I flew into Montreal yesterday from the US, and Air Canada neglected to put my bag on the plane. They put it on the first flight today, which landed about six hours ago, and as far as I know the whole time since then it's been sitting waiting for…
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