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Questions tagged [swiss]

The flag carrier airline of Switzerland which has its main hub in Zurich. Member of Star Alliance.

Swiss International Air Lines (short: Swiss) is the flag carrier airline of Switzerland which has its main hub in Zurich.

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Can you expect the flight attendants to tell the passenger in front of you to put his seat up in normal position?

My last (Swiss) long-haul flight was overnight and a lot of passengers tried to sleep. Nevertheless, the flight crews served dinner at the start of the flight and breakfast shortly before landing. Both times, they woke up and asked the passenger in…
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What does "Baggage: 1PC" mean on my flight ticket?

On my e-ticket for my flight with Swiss booked through Travelup.com, I see this: Baggage: 1PC Does this mean I'm only allowed hang-luggage? Or can I take hand-luggage, and check in one piece of luggage?
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What does "valid for" really mean on SWISS's online booking page?

I'm trying to check in online to a flight from Eastern Europe to the US that I booked with SWISS. However, the online form is asking me to specify a country in the "Valid for" list, to which I have no idea how to respond. I would go out on a limb…
はいはいはい
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How to find an appropriate frequent flyer program?

In the last months I flew a lot with different airlines, mainly Swiss, AirBaltic, Aeroflot and AeroSvit. Now I was wondering if there is a frequent flyer program covering as much as possible of these airlines. How can I find such a program?
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SWISS sends out false information about transit requirements in Switzerland - what steps may be taken to ensure unhindered transportation?

Update: There has been no response from SWISS so far. We contacted their SWISS office in Moscow again, but the replies were elusive and indefinite. "It is up to check-in staff to decide". At around midday I suddenly found out that Aeroflot opened a…
ach
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What rights do I have if my flight is cancelled?

Last week I tried to fly to Amsterdam. Unfortunately the weather conditions were really bad and my morning flight got cancelled. I waited in a line for 5 hours to get booked on an afternoon flight. Unfortunately this flight was also cancelled, since…
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Did the international regulation for electronic devices during takeoff/landing of airplanes change?

I was on a flight on 18th April, and the announcement during start & landing was that all devices, including those with flight mode have to be completely switched off. On 8th of May I was again on the same airline (Swiss), and the announcement was…
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Airline refuses to issue proper receipt. Should I trigger a chargeback?

It Took a flight with Swiss and paid EUR 2,300 for it. The receipt I got upon booking online shows about EUR 500. I tried for months to get a proper receipt but so far have not been issued one. This is blocking my travel claim and I am at my wits'…
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Expiry of Miles & More (Lufthansa/Swiss) frequent traveler loyalty program award miles?

Since I'm flying regularly with Star Alliance, I joined their frequent flyer program Miles & More. There, you can earn two different kind of miles, status miles and award miles. The status miles are their to upgrade your frequent flyer status so…
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Can we carry electronic devices at the Swiss Regional Consular Centre, London?

At the Swiss Regional Consular Centre, London, are we allowed to carry electronic devices, like cellphones and laptops during a Visa interview?
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Grindelwald to Jungfraujoch by car

We will be staying near Grindelwald's train station with a car. We want to go to Jungfraujoch. We were thinking of buying this package which includes a ticket from grindelwald train station to jungfraujoch + cable car for around 140 euros for adults…
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What would airline do if I miss a connection & I don't have visa for the country I am stuck in?

Due to a recent air force dog fight between India & Pakistan few weeks back, Swiss Air has been avoiding the Pakistani airspace & that has been causing delays for both arrivals & departures. My arrival in India was quite late & looks like my…
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How do I benefit from flying Business class out of Montreal with Swiss?

For the first time, I got upgraded and will fly out of Montreal in Business class with Swiss. Now obviously I don't know what perks I can expect. Compared with an Economy class traveller, what benefits can I expect? For instance, is there any lounge…
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Rules for Swiss half fare travel pass in international routes

I bought two train tickets from Milan to Bern for me and my wife with Swiss half fare travel pass. I read that the kids travel free with us with the complimentary Swiss family card that we got, so I didn't add them in our tickets. Now since this is…
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Is 3 hours enough for a connection Swiss to Air Canada at London-Heathrow?

Are 3 hours enough time to change planes at London-Heathrow? Will I have to go through security again? My first leg is Zurich to London-Heathrow (with Swiss) and my second leg is London-Heathrow to Halifax, Nova Scotia (with Air Canada).
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