Questions tagged [air-france]

Flag carrier and largest airline in the French Republic. Member of SkyTeam.

Air France is the flag carrier of , and its largest airline. It is a subsidiary of Air France–KLM, which also owns its sister airline .

  • IATA Code: AF
  • Ticketing code: 057
  • Hubs: Paris-Charles de Gaulle (), Paris-Orly ()
  • Loyalty programme:
  • Lounge: Le Salon
  • Subsidiaries: , France, Joon Airlines
57 questions
21
votes
2 answers

Plane ticket includes train ticket (Europe), what if I do not show up at train station?

I have to travel from Tijuana (Mexico) to Brussels (Belgium) on a business trip. The flight is operated by AirFrance and goes: from Tijuana to Mexico City (Aeromexico); from Mexico City to Paris (AirFrance); from Paris to Brussels by train…
Meclassic
  • 539
  • 4
  • 8
18
votes
3 answers

Denial of boarding or ticketing issue - best path forward

In June 2023, my family and I were supposed to fly to Paris (from JFK). The flight was booked through our bank (paid with points and cash - the bank is therefore the travel agent), the marketing airline was Delta and operating airline Air…
Catzman55
  • 181
  • 5
18
votes
3 answers

Are magnets allowed in luggage for air travel?

I have four heavy-duty magnets for welding purposes (to hold steel parts in place) which can lift several kilos of steel. And two lesser magnets to lift petanque balls from the ground for sports, they can lift only one kilo. If I put all that inside…
Martin Zaske
  • 980
  • 5
  • 12
18
votes
4 answers

Why can I not book these flights on Air France?

I'm looking to book a multi-city itinerary on Air France, specifically CDG-->KIX (Paris CDG to Kansai International) and KIX-->LHR (Kansai International to London Heathrow). Air France operates flights for both these pairs, and it seems I would be…
John Pardon
  • 1,720
  • 4
  • 17
  • 30
15
votes
2 answers

Baggage tagged with "limited release"

Background information: During a recent Air France flight, I had a very unexpected situation: at the counter I was informed that my baggage to be checked was below the minimum weight, which is of 5 kg. I had never heard of the existence of a minimum…
anol
  • 2,439
  • 3
  • 21
  • 32
10
votes
1 answer

Are there any perks/discounts for travelling as a couple on Air France?

When booking a ticket on Air France there is a mention of special fares when travelling as a couple, but I haven't seen anything that specifically calls out fares as being a "couples" fare. Is anyone familiar with this? When traveling as a couple…
Thanh
  • 1,296
  • 1
  • 9
  • 10
8
votes
2 answers

On an Air France "train", can you credit the trip to Flying Blue or SNCF Voyageur?

For an upcoming trip, it's looking like the cheapest and simplest way to travel will be a train from Lille to Paris CDG, then a flight onwards from there. Playing round with various options, it looks like it'll be cheaper to book a the Air France…
Gagravarr
  • 63,140
  • 50
  • 237
  • 459
7
votes
3 answers

Location of Air France's lounges in Paris Charles de Gaulle Airport, France?

I’m transferring between two Air France flights in Paris CDG airport. There is plenty of time between flights so I plan to go to a lounge but I can’t find a map with the location of lounges, or at least a description where they are (i.e. "near the…
paris-cdg
  • 71
  • 1
  • 1
  • 2
6
votes
3 answers

With Air France "TGVAir", can you check in the night before?

I've booked a combined train + flight ticket with Air France, which involves taking a TGV to Paris CDG airport, then an onward flight. The TGV leaves very early in the morning. I've been looking at the Air France page on TGVAir, and that says If…
Gagravarr
  • 63,140
  • 50
  • 237
  • 459
6
votes
1 answer

Air France cancellation policy seems to violate EU261

Air France states that for COVID-19 related cancellations: "... or complete the online form below to obtain a travel voucher. This voucher is valid for 1 year on all Air France, KLM, Delta Air Lines and Virgin Atlantic flights. This voucher will be…
Hilmar
  • 119,360
  • 8
  • 205
  • 414
6
votes
1 answer

Return trip with less than 24h stay—what if I miss the return flight due to delay on the onward flight?

I am considering buying an A → B → A round-trip ticket from Air France with a very tight timing: the onward flight would arrive on a Monday, and I would need to return immediately on Tuesday. Suppose the onward flight on Monday gets cancelled, or…
Szabolcs
  • 2,509
  • 3
  • 25
  • 45
5
votes
1 answer

Air France tickets not visible on checkmytrip (and alternatives)

I recently bought (full paid) a flight ticket with Air France (from their official site) and I got my confirmation code (6 letters and digits). Normally I use checkmytrip.com to check my flight details and save the page as PDF. However this…
Guido Preite
  • 1,170
  • 9
  • 17
5
votes
1 answer

Seat issues in weird Air France booking

I booked my Air France flight a few months ago and am having issues. On the app it says my boarding passes are unavailable and have to print them at the check-in counter. On the seat section it says: We're sorry, we cannot confirm the seat you…
Daniil
  • 19,980
  • 7
  • 54
  • 134
5
votes
2 answers

Why can I buy luggage for my outgoing flight but not my return?

In January I am Flying: Manchester -> Amsterdam -> Quito KLM no longer include luggage from long haul so I've paid £44 for 23kg luggage. My return flight is: Quito -> Bogota -> Paris -> Manchester The first leg of the flight is operated by Avianca,…
BritishSam
  • 3,951
  • 12
  • 27
5
votes
1 answer

How can I verify if an airline is telling the truth about the reason for the flight's delay, in the context of EU delay compensation?

Today I've received the following email from Air France in regards to my request for compensation under EU flight delay rules: We are really sorry to learn our flight AF379 delay on 15th August 2018 disrupted your travel plans. We understand that…
JonathanReez
  • 82,178
  • 90
  • 394
  • 764
1
2 3 4